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CTL Vendor Policy 

The Policy
CTL values our vendor relationships, and strives to treat all vendors and potential vendors in a fair and equitable manner. In order to accomplish this goal, and to maximize the productivity of both our employees and vendors, we follow a strict vendor policy. In order to do business with CTL, vendors and potential vendors must follow the vendor procedures listed on this page. CTL employees are restricted from doing future business with companies, organizations or individuals that fail to follow these procedures, or that attempt to circumvent the channels of communication set forth in this policy. 

Vendor Application
CTL asks potential vendors to complete a vendor application. This application collects contact information, business information and information about what the vendor feels their competitive strengths are. The vendor application allows potential vendors to state a business case as to why CTL should conduct business with them in the future. Potential vendors benefit from vendor applications in that various CTL personnel can compare and contrast potential vendors in an impartial manner from historical archives of vendor applications. This means that vendors can present their business case to CTL as a company rather than to an individual CTL employee, thus presenting to multiple CTL decision makers and protecting themselves from potential CTL employee turn-over. 

Download the CTL Vendor Application (.pdf) 

Supplier Code of Conduct
The Supplier Code of Conduct sets the minimum performance standards for CTL Corporation and CTL subsidiaries (henceforth CTL) suppliers, vendors and their subcontractors/suppliers. The goal of our Supplier Code of Conduct is to ensure safe and healthy workplaces for the people who make products for CTL and our subsidiaries; where human and civil rights conditions are in compliance with the core labor conventions of the International Labor Organization (ILO). CTL will apply its Supplier Code of Conduct as one of the criteria used in its selection of business partners and suppliers. It is a requirement that all CTL suppliers and their subcontractors/suppliers follow this code. 

It is the supplier’s responsibility to ensure subcontractors are compliant with the Supplier Code of Conduct.
    1. Legal and Ethical Requirements
      CTL suppliers and their sub-contractors will comply with national and other applicable law of the country of manufacture of products including those laws relating to labor, worker health and safety, and the environment. Where the provisions of law and the Supplier Code of Conduct address the same issue, the provision that is most stringent will apply. 

    2. Child Labor
      CTL suppliers and their sub-contractors:
      • Will not hire people under the age of 15, unless local minimum age law stipulates a higher age for work or mandatory schooling, in which case the higher age would apply, as defined by the International Labor Organization (ILO) Convention 138.
      • Acknowledge that according to the United Nations Convention on the Rights of the Child, a person is a child until age of 18. In keeping with ILO Convention 182, COV suppliers and their sub-contractors will ensure young workers in the age group 15-17 are employed according to the protective restrictions prescribed by local laws. Where local laws do not exist or where they set lower standards than the ILO, the ILO standards shall prevail.

    3. Forced Labor
      CTL suppliers and their sub-contractors will not:
      • use forced, illegal, or prison labor, including indentured or bonded labor, or any form of compulsory labor to manufacture our products. (ILO Conventions 29 & 105)
      • require workers to lodge deposits or their identity papers as a condition of employment, or financially penalize workers for resigning.
      • will not require any foreign contract worker to remain in employment for any period of time against his or her will and will pay any required agency recruitment commissions.

    4. Disciplinary Practices
      CTL suppliers and their sub-contractors will:
      • treat workers with respect and dignity and ensure workers are not subjected to any form of physical, sexual, psychological, or verbal harassment or abuse.
      • ensure workers are free to express their concerns about workplace conditions without fear of retribution of losing their jobs. Workers should have access to a formal avenue to express concerns directly to factory management or CTL representatives.

    5. Freedom of Association
        CTL suppliers and their sub-contractors will recognize and respect that workers, without distinction, have the right to form or join trade unions of their own choosing and to bargain collectively. (ILO Convention 87) 

        Where the right of freedom of association and collective bargaining is restricted under law, the supplier facilitates and does not hinder the development of parallel means for independent, free association and bargaining (ILO Convention 98). 

        CTL suppliers and their sub-contractors will ensure that workers representatives are not discriminated against and have reasonable access to carry out their representative functions in the workplace.

    6. Wages and Benefits
      CTL suppliers and their sub-contractors:
      • will meet national and legal requirements, whichever is higher for wages and benefits within the country of manufacture, irrespective of special status granted to a company, worksite, or geographic area that permits the organization to compromise applicable standards.
      • meet industry standard benchmarks for prevailing wages and benefits where such benchmarks are readily available.
      • recognize that wages are essential to meeting employees' basic needs and will make every effort to ensure that workers receive wages that meet basic needs by local standards.
      • will pay workers directly and provide workers with clear, written accounting of hours worked, deductions, and regular and overtime wages in a language they can understand.
      • will not make direct wage deductions from employee pay as a disciplinary measure. Where an employee is temporarily suspended without pay, infractions must be proven openly and promptly.

    7. Working Hours
      Hours of work:
      CTL suppliers and their sub-contractors will:
      • ensure regular working hours do not exceed forty eight (48) hours per week, and that the combination of regular hours and required overtime hours do not exceed sixty (60) hours per week except in emergency circumstances.
      • ensure that overtime hours are compensated either according to the law, or where the law is silent, at premium rates for hours in excess of forty eight (48) hours and that hours worked in excess of sixty (60) hours per week are on a voluntary basis.
      • ensure workers are provided at least one day off during every seven (7)day period.

    8. Discrimination
      CTL suppliers and their sub-contractors will:
      • consider employees for positions on the basis of their qualifications and abilities. CTL will not work with suppliers who discriminate on the basis of race, gender, political or religious beliefs, social, ethnic or national origin, marital status, age, union affiliation, sexual orientation, or disability. (ILO Conventions 100 & 111)
      • ensure pregnant workers are assigned work tasks appropriate for, and not threatening to, their condition.

    9. Health and Safety
      CTL suppliers and their sub-contractors will:
      • provide their workers with safe and healthy work environments, which, as a minimum standard, is in compliance with country and local health and safety laws and regulations.
      • take adequate steps to prevent accidents or injuries to health arising out of, associated with, or occurring in the course of work.
      • ensure that any living facilities provided for personnel are safe and clean and meet the basic needs of personnel.

    10. Environmental Commitment
      CTL suppliers and their sub-contractors will:
      • ensure all waste materials, as a by-product of production, are disposed of properly in an environmentally responsible manner, and according to the local and international laws and regulations.

      1. CTL expects all its suppliers to respect its Supplier Code of Conduct and to actively do their utmost to achieve the CTL’s standards. CTL believes in cooperation and CTL is willing to work with its suppliers to improve performance where necessary.
      2. CTL asks that suppliers provide details on factory and production facility locations of suppliers and subcontractors and will make this information publicly available (i.e. annual reports, web site postings, etc).
      3. CTL reserves the right to ask for proof of compliance with all applicable labor, health, safety, and environmental laws, and may inspect working conditions, at any time (or request independent verification of compliance). Suppliers must maintain current and sufficiently detailed records to substantiate their compliance with the Supplier Code of Conduct and CTL may ask that they are independently verified at the supplier’s expense.

Contacting Us
CTL asks that vendors and potential vendors communicate with us ONLY via the contact information contained below unless they are classified as a preferred vendor in which case, direct lines of communication may be established. Doing so keeps vendors on a level playing field and maximizes the productivity of both our employees and vendors. Vendors must understand that the primary responsibility of each CTL employee is to contributing positively to the productivity of CTL. Certain CTL employees receive a volume of contact from vendors and potential vendors such that unfortunately, we are unable to communicate everyone or to return all messages. Doing so would prevent us from performing our core job responsibilities. Furthermore, if a vendor attempts to circumvent contacting CTL decision makers through the correct contact information contained below, the productivity of other CTL employees may be negatively impacted. Therefore, CTL employees are required by CTL company policy to limit giving out CTL contact information to directing vendors and potential vendors to this web page. CTL employees are asked to log attempts by vendors or potential vendors to circumvent this policy. CTL employees are restricted from doing future business with companies, organizations or individuals that attempt to circumvent the channels of communication below. 

Contact Information for CTL Decision Makers
Once a vendor application has been completed, we do welcome vendors or potential vendors to contact us to communicate their sales message. If we are unable to communicate with you, or if we do not return your message, we likely do not have a current need for your product or service, however, we attempt to keep your information on file for future needs. 

Product Purchasing: 
503.646.3733 x 209 

Marketing and Creative Services: 
503.646.3733 x 201

Human Resources: 
503.646.3733 x 215 

Technical Services: 

Operations and Facilities: 

Accounting and Finance: 
503.646.3733 x 220 

Executive Offices: 

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