2 Easy Ways to RMA

To contact our Returns department, you can call 800.642.3087 x 219 or you can submit and RMA request online. For online RMAs, visit our Support Center at http://ctl.helpserve.com and select 'Submit a Ticket', then select 'Returns / RMA'. You will be issued an RMA number and instructions for returns when approved by our Returns department. Please note that we cannot accept items sent to CTL without a valid RMA number and that RMA numbers are valid for 10 days after we issue them.