Privacy Policy

This privacy statement discloses the privacy practices for the CTLwebsites. CTL respects the privacy of the users of our sites and hasmade every effort to inform users of:

What personally identifiable information of yours or third party personally identification is collected from you through the web site
The organization collecting the information
How the information is used
With whom the information may be shared
What choices are available to you regarding collection, use and distribution of the information
The kind of security procedures that are in place to protect the loss, misuse or alteration of information under CTL control
How you can correct any inaccuracies in the information.

If you feel that CTL is not abiding by its posted privacy policy, you should contact websupport@ctlcorp.com by email or by phone at 800-642-3087.

Information Collection and Use
CTL is the sole owner of the information collected on this site. Wewill not sell, share, or rent this information to others in waysdifferent from what is disclosed in this statement. CTL collectsinformation from our users at several different points on our website.

Password Protected Log in
In order touse the password protected wholesale price portion of our website, theuser is required to be an authorized CTL account and to supply us withtheir contact information (such as name and email address). Thisinformation is used to contact the user about the services on our sitefor which they have expressed interest as well as for identificationpurposes and to provide a more personalized experience on our site.

Orders
We request information from theuser on our order form. Here a user must provide contact information(like name and shipping address) and financial information (like creditcard number, expiration date). This information is used for billingpurposes and to fill customer's orders. If we have trouble processingan order, this contact information is used to get in touch with theuser.

Cookies
A cookie is a piece of datastored on the user's hard drive containing information about the user.Usage of a cookie is in no way linked to any personally identifiableinformation while on our site. Once the user closes their browser, thecookie simply terminates. For instance, by setting a cookie on oursite, the user would not have to log in a password more than once,thereby saving time while on our site. If a user rejects the cookie,they may still use our site. The only drawback to this is that the userwill be limited in some areas of our site. Cookies can also enable usto track and target the interests of our users to enhance theexperience on our site. Some of our business partners may use cookieson our site. However, we have no access to or control over thesecookies.

Log Files
We use IP addresses toanalyze trends, administer the site, track user's movement, and gatherbroad demographic information for aggregate use. IP addresses are notlinked to personally identifiable information.

Sharing
We may share aggregateddemographic information with our partners. This is not linked to anypersonal information that can identify any individual person. We use anoutside shipping company to ship orders, and a credit card processingcompany to bill users for goods and services. These companies do notretain, share, store or use personally identifiable information for anysecondary purposes. We may partner with another party to providespecific services. When the user signs up for these services, we willshare names, or other contact information that is necessary for thethird party to provide these services. These parties are not allowed touse personally identifiable information except for the purpose ofproviding these services.

Links
This web site contains links toother sites. Please be aware that CTL is not responsible for theprivacy practices of such other sites. We encourage our users to beaware when they leave our site and to read the privacy statements ofeach and every web site that collects personally identifiableinformation. This privacy statement applies solely to informationcollected by this Web site.

Catalog
If a user wishes to receive our catalog, we ask for contact information such as name, address and/or email address.

Surveys & Contests
Fromtime-to-time our site may request information from users via surveys orcontests. Participation in these surveys or contests is completelyvoluntary and the user therefore has a choice whether or not todisclose this information. Information requested may include contactinformation (such as name and shipping address), and demographicinformation (such as zip code, age level). Contact information will beused to notify the winners and award prizes. Survey information will beused for purposes of monitoring or improving customer satisfaction withregards to this site, our product lines and our services.

Security
This website takes everyprecaution to protect our users' information. When users submitsensitive information via the website, your information is protectedboth online and off-line. When a form on our site asks users to entersensitive information (such as credit card number and/or socialsecurity number), that information is encrypted and is protected withthe best encryption software in the industry - SSL. While on a securepage, such as our order form, the lock icon on the bottom of Webbrowsers such as Netscape Navigator and Microsoft Internet Explorerbecomes locked, as opposed to un-locked, or open, when you are just'surfing'. While we use SSL encryption to protect sensitive informationonline, we also do everything in our power to protect user-informationoff-line. All of our users' information, not just the sensitiveinformation mentioned above, is restricted in our offices. Onlyemployees who need the information to perform a specific job (forexample, our billing clerk or a customer service representative) aregranted access to personally identifiable information. Our employeesmust use password-protected screen-savers when they leave their desk.When they return, they must re-enter their password to re-gain accessto your information. Furthermore, ALL employees are kept up-to-date onour security and privacy practices. Every quarter, as well as any timenew policies are added, our employees are notified and/or remindedabout the importance we place on privacy, and what they can do toensure our customers' information is protected. Finally, the serversthat we store personally identifiable information on are kept in asecure environment, behind locked doors. If you have any questionsabout the security at our website, you can send an email to info@ctlcorp.com.

Special Offers
Established customers may occasionally receive information on products,services, special deals, and a newsletter. Out of respect for theprivacy of our users we present the option to not receive these typesof communications. Please see our choice and opt-out below.

Site & Service Updates
We may sendusers of the password-protected portion of our site, site and serviceannouncement updates. Members are not able to un-subscribe from serviceannouncements, which contain important information about the service.We communicate with the user to provide requested services and inregards to issues relating to their account via email or phone.

Corrections/Updating Personal Information
If a user's personally identifiable information changes (such as yourzip code), or if a user no longer desires our service, we will endeavorto provide a way to correct, update or remove that user's personal dataprovided to us. This can be done by emailing our Customer Support at websupport@ctlcorp.com or by calling us at 800-642-3087.

Choice/Opt-out
Users who no longer wish to receive our catalog or promotionalmaterials from our partners may opt-out of receiving thesecommunications by replying to unsubscribe in the subject line in theemail or email us at websupport@ctlcorp.com.Users of our site are always notified when their information is beingcollected by any outside parties. We do this so our users can make aninformed choice as to whether they should proceed with services thatrequire an outside party, or not.

Notification of Changes
If we decide tochange our privacy policy, we will post those changes on our Homepageso our users are always aware of what information we collect, how weuse it, and under circumstances, if any, we disclose it. If at anypoint we decide to use personally identifiable information in a mannerdifferent from that stated at the time it was collected, we will notifyusers by way of an email. Users will have a choice as to whether or notwe use their information in this different manner. We will useinformation in accordance with the privacy policy under which theinformation was collected.

(topic: privacy)