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Nexus Pro A/V - Advanced RMA Request Form
Instructions:
- NOTE: THIS FORM IS TO BE USED ONLY BY AUTHORIZED Nexus Pro A/V ACCOUNTS
- Accurately complete the form below with information on up to 5 RMA products for a specific 'RMA Ship-To' location
- Upon successfully submitting the form, you will receive a form submission receipt / Root RMA Number
- You will receive an email receipt of the details that you submitted in this form as well as with RMA Numbers for each RMA product submitted
- CTL / Nexus Pro A/V will ship advanced RMA (Replacement) product(s) to the 'RMA Ship-To' location that you provide on the form
- These RMA (Replacement) product(s) will contain a call-tag good for CTL / Nexus Pro A/V pre-paid shipping of the defective product back to CTL / Nexus Pro A/V
- The 'RMA Ship-To' location should then appropriately package the defective product, clearly write the RMA number for that specific RMA product on the outside of the box, and ship it back to CTL / Nexus Pro A/V using the call-tag provided.
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